FAQ

Becoming a New Client

Yes. Call today and book your appointment.

Yes. We accept most dental insurance companies and their plans.

Yes. Most plans allow for more than one visit within the 6 or 9 months.

On average, our prices are 10-30% cheaper when compared to the dentist’s fee guide.

We accept Cash, Interac Debit, Visa, and Mastercard.

Yes. All dental offices require forms to be completed. Please make sure to also bring in a list of any medications you are taking and their dosages.

We have an extensive referral network. We will refer you to a dentist (if you don’t already have one) or any specialist you may require.

We will require all your personal and medical information. This will also include a list of all medications you are currently taking and their dosages. Also, your dental insurance card is required (if you have one).

Yes. However, most sports recommend that you avoid the colour red and clear.

Dental Insurance Benefits (Coverage)

Yes. We accept most plans.

No. This is not required.

Yes. Most plans allow for several visits within the 6 or 9 months.

The dental insurance or benefits card with your policy information. This should provide us with all the information required.

Teeth Whitening

Tooth whitening is the process by which the discolourations of the enamel are lightened. Protein stains, which cause the discolouration, are broken down making the tooth appear whiter.

1-3 years. However, regular touch-ups are recommended to maintain your white smile.

Yes. Research has shown that teeth whitening with hydrogen peroxide or carbomide peroxide under the supervision of a dental professional is safe for teeth and gums. These products have been used by dental professionals for over 50 years and were introduced to the public in 1989.

This will depend on your teeth and how stained they are. Generally, the more stained your teeth are…the better the result. If your teeth are heavily stained from coffee or smoking, you will probably see a big change. If your teeth are not heavily stained, the change will not be as great.

No, only natural teeth will whiten. Our free oral exam will determine whether any of these will hinder the whitening process.

No, many of these products may in fact harm your teeth. Teeth whitening should always be done under supervision of a dentist or a registered dental hygienist.

Sports Mouth Guards

A mouth guard is a plastic appliance worn to protect teeth and surrounding tissues. For many years it was also believed to prevent concussions, however, the latest studies show that this may not be the case.

There are three types of mouth guards – Generic, Boil-n-bite, and Custom-fitted. Custom-fitted mouth guards provide the best protection and comfort.

They are exactly the same thing. There is no difference.

It is possible, however, we do not make mouth guards for individuals with braces.

Yes. There is an extra charge for this option.

In most cases, no. We do recommend, however, that you contact your insurance company beforehand. In rare cases, they may have an allowance which may be spent on anything.